Live Support Chat

Support customers faster

Start raising your sales by providing better, faster, more efficient support.

Don't let visitors leave your website due to unanswered questions. Shopcast's Live Support Chat lets you easily start conversations with shoppers on your site, and point them in the right direction.

Free to first 10,000 accounts only:


Freedom from your email and phone

Most live support chats can be answered successfully on the spot. This means less emails to answer, fewer incomming phone calls, and more happy customers.


Grow your sales and hit your targets

Automatically send messages to visitors 24/7, and spark up conversations with the most valuable shoppers on your website. You can even set automatic engagement times around the availability of your team.


Made for mobile

Worried the chat window will obscure your website on mobile? Don't be. The moment a shopper taps outside the window, it minimises to a small button, whether in portrait or landscape view. Comments then pop up in a small bubble so shoppers can see your responses even when minimised.

Chat
Send

Works in your language

All Bunting products are available in 30 major languages, and support multi-lingual websites. This means your shoppers get a seamless, native experience no matter where they are.

"A genuinely original product that every innovative marketer should try"

Matt Bird CEO, We Are Gntlmen

"Shopcast was a rare jaw-drop moment among our team. Audience reception is impressive and the possibilities are hugely exciting."

James Wayland Head of Ecommerce, Rebellious Fashion

"We heavily rewrote our influencer marketing strategy around Shopcast."

Jenni Bailey CEO, Calla Shoes

Your questions answered

Features
Can I configure the chat window appearance?
Absolutely. You can easily change colours, fonts and the position of the chat window on your page to suit the design of your website.
What happens to chat at checkout?
The chat window temporarily pauses so shoppers aren't distracted from entering their details. A friendly message reassures them chat will re-appear when they've finished.
How many users can I have?
As many as you want, and at no cost! Whether you're alone, or part of a large team, Bunting will support your needs.
Technical
How is it installed?
You can either paste some Javascript into your website (like Google Analytics), or install a plugins in seconds if you use one of our supported ecommerce platforms.
Magento 1
Magento 2
Shopify
Prestashop
Shopware
Zencart
WooCommerce
Open Cart
Drupal (coming soon)

On another platform? See our integration page

How will it impact my site speed?
The Bunting platform loads at the same time as the content on your website (like Google Analytics). The average load time is around 0.05 seconds - faster than the blink of an eye. Read more here.
How much does Shopcast cost?
Please view our pricing page for details.
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Live Support Chat

Free for a limited time only

Shopcast is FREE in this fully-featured Early Access release - but only to the first 10,000 invited professionals. Request access now to avoid losing out.

Why is it free?

Because it helps us grow faster. The more users we have, the more we remain the leader in the new market we've created. And to thank you for being a significant part of it, you get Shopcast completely free. Simple.

How long is it free?

We expect Shopcast to remain free for 6-9 months. Before the general public release, we'll tell you what the pricing will be, but as a Early Access member you'll get a substantial lifetime discount if you carry on using it - our way of saying thanks.

Is this a beta?

Yes and no.
Yes; we'll be acting on every piece of feedback and advice you give us. But no; Shopcast has been heavily user tested and is clear of the usual bugs you'd expect to find in a beta.

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