— LiveChat —

Build customer loyalty, for free

LiveChat is fully-featured, and 100% free for life.

Don't let visitors leave your website with unanswered questions. Start conversations with shoppers on your site to provide faster, better, more efficient support. Plus, it's absolutely free.

Create happier customers who buy and recommend your brand more.

Grow your sales, hit your targets

Automatically send messages to visitors 24/7, and spark up conversations with the most valuable shoppers on your website. You can even set automatic engagement times around the availability of your team.


Freedom from your email and phone

Most live chats can be answered successfully on the spot. This means less emails to answer, fewer incoming phone calls, and happier customers.


Mobile first

Worried the chat window will obscure your website on mobile? Don't be. The moment a shopper taps outside the window, it minimises to a small button, whether in portrait or landscape view. Comments then pop up in a small bubble so shoppers can see your responses even when minimised.

Chat
Send

How (and why) it's free

LiveChat costs nothing because it compliments our paid products, ShopWith and Shopcast. And because it acts as an introducer we don't need to charge you anything, like other vendors do.

LiveChat has no locked/premium features, no time limits, no hidden costs - everything is included. And we don't expect you to buy a paid product later, either. It's secure & reliable, constantly expanding, and great to use. It's simply free - no strings attached.


Works in your language

All Bunting products are available in 30 major languages, and support multi-lingual websites. This means your shoppers get a seamless, native experience no matter where they are.


Delightfully simple to install

Just a few clicks with a platform plugin, or manually by cut/pasting some Javascript.


Your questions answered

Features
Can I configure the chat window appearance?
Absolutely. You can easily change colours, fonts and the position of the chat window on your page to suit the design of your website.
What happens to chat at checkout?
The chat window temporarily pauses so shoppers aren't distracted from entering their details. A friendly message reassures them chat will re-appear when they've finished.
How many users can I have?
As many as you want, and at no cost! Whether you're alone, or part of a large team, Bunting will support your needs.
Technical
How is it installed?
You can either paste some Javascript into your website (like Google Analytics), or install a plugins in seconds if you use one of our supported ecommerce platforms.
How will it impact my site speed?
The Bunting platform loads at the same time as the content on your website (like Google Analytics). The average load time is around 0.05 seconds - faster than the blink of an eye. Read more here.
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LiveChat

"When you go to other online retailers it's a transaction. When you come to a retailer with Bunting it's a social experience"

~ Francesco Chiappini Author of Ecommerce Marketing Automation

Thank you to our 3,000 founding users 🙏

LiveChat is amazing thanks to your input, feedback and support

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